Reservation Policy

• A deposit equal to the first night's rate, plus tax is due 14 days from the date of booking
• Full payment is due 30 days prior to arrival
• A security deposit of $500.00 is required upon arrival. A signed Visa or MasterCard Authorization form accepted only.

Cancellation Policy

• Prior to deposit being taken, a $25 administration fee will be charged.
• Between 14 days from booking and 30 days prior to arrival the deposit of the first night's rate plus taxes will be forfeited.
• Inside 30 days of arrival, full payment will be forfeited.

Chalet Guidelines

• More than the maximum people allowed for the chalet (12) is prohibited.
• No Smoking inside the Chalet.
• No pets at any time.
• Please review and follow all guidelines posted in the Chalet.
• Any excessive cleaning will be the responsibility of and charged to the guest;
  • Dishes not clean - $25
  • Garbage not picked up and bagged - $25
  • Any excessive cleaning such as; liquid splashed on walls, stained or soiled linen or carpets, damage to Chalet articles or structure will be charged at the contract rate of $25 per hour.
  • Hot tub that needs to be drained as a result of abuse - $100.00
  • Any damage to the accommodations or contents within will be reimbursed fully by the guest.
• No excessive noise between 11 PM and 7 AM.
• If you have any questions regarding these policies and guidelines, please call us at 250-578-7949 or 250-767-9509.